Thursday, June 11, 2009

Individual Value Required

Interesting post found via the Communities and Networks Connection - The Future of Collaborative Networks by Aaron Fulkerson, CEO of MindTouch. 

Aaron's main point is that enterprise 2.0 software or enterprise social software should not focus on:

social networks or social software, which is focused entirely on enabling conversations

Instead, Aaron points to what he calls Collaborative networks:

Rather than focusing on socialization, one to one interactions and individual enrichment, businesses must be concerned with creating an information fabric within their organizations.  This information fabric is a federation of content from the multiplicity of data and application silos utilized on a daily basis; such as, ERP, CRM, file servers, email, databases, web-services infrastructures, etc. When you make this information fabric easy to edit between groups of individuals in a dynamic, secure, governed and real-time manner, it creates a Collaborative Network.

Collaborative Networks are focused on groups accessing and organizing data into actionable formats that enable decision making, collaboration and reuse.

Social Networks' Characteristics Collaborative Networks' Characteristics
One to one Group to group
Social interaction centered Objective and content centered
Achieving personal objectives Achieving group objectives
Individual enrichment Operational excellence
Results immeasurable Results measurable

 

While I agree that making information that is currently in application silos available is really important, I feel like Aaron has missed two really important issues:

Adoption Rate = Perceived Usefulness (PU) * Perceive Ease of Use (PEOU)

Aaron may not have meant this, but he seems to suggest starting with a focus on group value, achieving group objectives.  I'm sure some people will buy into that, but I believe it's a much easier sell if you first focus on individual value.

Wednesday, June 10, 2009

How I Spend My Time

A really great question this about Time Spent month on the Learning Circuits Blog … okay so I'm the one who writes the question.  Please contribute your answers.  Each person's answer (like mine in this post) individually might not be that interesting, but collectively I think there's something pretty interesting.  For example, I can already see that TV is losing out to lots of other activities.

My Typical Day

Like a lot of the people answering, there is no such thing as a typical day.  I'm involved in a bunch of different things all at the same time.  How my time gets distributed really depends on the day.  But here are some elements of how I spend my time:

  • I spend the vast majority of my time talking with people about particular business needs, market opportunities, technology opportunities, product specifications, social media marketing, researching related information, position of products in the market, talking to partners, VCs, etc., generally helping businesses figure out how they can be successful.
  • I spend about 2-3 hours each week writing blog posts.  This can either be early morning hours or weekends in the morning.  For example, I'm writing this on Sunday morning.  I used to get up on Sunday mornings and read the newspaper from cover to cover.  Now I get up on Sunday mornings and open up my blog editing tool and begin to write.  I also will take the Sunday morning time to run through my reader to "catch up."      
  • At any time during the week, I save interesting topics for blog posts into a big electronic pile whenever I encounter them.  So, if I happen to see something that sparks – oh, I should look at that – I save it into the pile and take a look at it when I have time to think and write about it.
  • I also will save interesting questions that I've encountered because of particular work with clients.  So a lot of my blog posts directly or indirectly relate to clients or to start-ups that I'm working on.
  • I spend maybe an hour or two each week on various outside topics such as Professional Speaking, Communities and Networks, that is related to public topic hubs for Browse My Stuff.  This doesn't pay back in monetary terms, but it definitely pays back in learning and networking terms.
  • I spend 0-60 minutes each day catching up on topics being discussed via Twitter, different LinkedIn groups, blogs, other discussion groups, etc.  I used to open CNN.com at lunch time.  Now I will jump onto these sources.
  • I have roughly one 30-minute conversation per day with someone new who I've met through blogging, LinkedIn, or some other virtual networking activity.  In most cases, this is directly related to a particular presentation, project, start-up, etc. I've never really felt great about connecting with people without somewhat having a reason.  But connecting around something that I'm working on is fantastic.
  • Closely related to the above, I probably average 15 minutes per day on LinkedIn searching for people.

When you add all the time I spend with social media, it's quite a bit.  However, when I do my  Top-Down Strategy to look at how I spend my time, what information sources to consume, etc. … my time is pretty well aligned with what makes sense.

Finding the Time

One of the main reasons I wanted to ask this question is explained by Jenise in her response to the question:

I have heard Dr. Tony Karrer speak in person at my local ASTD chapter. We all sat dumbfounded to hear how much he knows, calculating in our brains how much time he must spend online, on the WWW, each day. He has a family, so we bluntly asked him… “Do you spend time with your family?” He does, but we left the meeting wondering how he balances his work and his life.

The reaction Jenise had is quite common after presentations and it boils down to:

I'm already too busy, how the heck can I also do all of what you are telling me about?

So part of the question were the specific questions:

  • How did you find time for all the relatively newer things like reading blogs, twitter, social networks, etc.?
  • What are you doing less of today than you were 3-5 years ago?

I've worked a bit with Stedman Graham and something he said really sticks with me:

We all have 24 hours in a day. What makes us different is how we choose to spend it.

In looking at my response above and what I described in Top-Down Strategy, I've made some very specific choices about where I spend my time – and a lot of it is replacement.

  • I consume far less mainstream media – I don't watch the evening news, I skim the Sunday paper (3 hours has turned into 15 minutes), I'm watching less TV – but that's more a function of my kids keeping me busy.  I've replace the Radio with listening to podcasts.
  • I've cut out / down trade publications.  I used to get Information Week, InfoWorld, CIO, Training, etc.  I still even get a few of these.  But, as I've described in Stop Reading - Skim Dive Skim and Information Radar I find that the vast majority of these publications trail what bloggers are talking about and they have to be superficial in comparison.  So, I've tuned them out and I've instead spent more time with very specific sources.
  • While I still buy lots of books, I read a book from cover to cover far less often than I did 5 years ago.  Actually, I'm trying to remember the last time I read a book cover to cover.  Instead, I'm using my skimming behavior on books.  Good news is that with Safari and Kindle and things like that … pretty soon this will be a more natural integration.
  • I've cut down on local networking events.  I used to go to a lot of these and even served on boards.  I still go to a few and I organize a local CTO Forum.  But I've cut down and I use Pre-Networking to make sure it's going to be a good use of time.  One thing that I've realized is that rather than committing 4 hours to an evening meeting to meet 5 random people to have a few minutes of conversation pales in comparison to the value of spending an hour on LinkedIn findings interesting people related to specific topics and scheduling 30 minute conversations with them.
  • I've similarly cut down on conferences.  I still like to go in order to get together with people I already know.  And by presenting, it helps me build new connections.  Still there's a question in my mind of the value of doing a conference vs. the value of spending time doing something like Learn Trends.  Right now, I'm doing more virtual stuff and less in-person.

Life

Part of the question behind the question is whether the replacement of these things makes life better or worse.  I don't have any more time than I had 5 years ago.  And some people would see replacing 3 hours with the Sunday paper with writing this blog post as a bad thing.  I personally don't see it that way, but I'm sure it's open to debate.  Right now, mentally, I think I'm talking to you.  Yes, you.  Well actually not you, but a theoretical model in my head of who you are.  But still it feels like a kind of conversation. 

It also continually puts me in a better learning mode – I'm not sitting passively consuming.  I'm active.  I'm writing.  I'm conversing.

But probably the best part of all of this has been the greatly increased interaction with other people to discuss targeted questions.  Reaching out through LinkedIn to have 30 minute conversations is a beautiful thing.  Discussing things via blog comments or blog posts is beautiful.  Getting online together via Learn Trends is great.

By the way, I still spend lots of time playing volleyball, taking my kids to all their events, having a generally great life here in sunny Southern California.  In fact, once I'm done with this post, my kids and I will be heading to the beach for volleyball and some fun.

Life is better with social media.

Tuesday, June 9, 2009

Collaboration - Knowledge Management - Expert - Hot List

eLearning Learning Hot List - May 29, 2009 to June 5, 2009

Top Posts

The following are the top posts from featured sources based on social signals.

  1. Adobe eLearning Suite: is it worth it?- Clive on Learning, May 29, 2009
  2. Capture Examples- eLearning Technology, May 29, 2009
  3. Mistakes made in Academic Blogs- Don't Waste Your Time, June 3, 2009
  4. Time Spent- The Learning Circuits Blog, June 1, 2009
  5. Presentation: Camtasia in eLearning- Don't Waste Your Time, June 4, 2009
  6. Does Deliberative Practice Lead to Quick Proficiency?- eLearning Technology, June 3, 2009
  7. Should you Care about Google Wave?- Social Learning and Communities of Practice, June 4, 2009
  8. Favorite 10 Tools For Creating Learning- Business Casual, May 28, 2009
  9. The Various Roles of Instructional Design (work in progress)- Jonathan's ID, June 5, 2009
  10. #IeL09 Technology and the Next Gen Learner- In the Middle of the Curve, June 5, 2009
  11. Discovering Instructional Design 8: Developing Material for Learning Programs- The E-Learning Curve, June 5, 2009
  12. Webinars – A Cool Marketing Tool- ThirdForce Blog, June 5, 2009
  13. #IeL09 The Social Web and Learning- In the Middle of the Curve, June 5, 2009
  14. #IeL09 Successful Implementation of Online Collaboration- In the Middle of the Curve, June 5, 2009
  15. Our Top 10 Learning Tools 2009- Upside Learning Blog, June 4, 2009
  16. Firefox Bookmark Shortcuts- eLearning Technology, June 4, 2009
  17. Technology in Education- Don't Waste Your Time, June 3, 2009
  18. Discovering Instructional Design 7: Objectives Analysis- The E-Learning Curve, June 3, 2009
  19. The When and What of M-Learning- Element K Blog, June 2, 2009
  20. Web 3.0: yes, they went there- WISE Pedagogy, June 1, 2009

Top Other Items

The following are the top other items based on social signals.

  1. 4 Simple Tips for Recording High-Quality Audio, June 2, 2009
  2. Does Google Wave Mean the End of the LMS?, June 2, 2009
  3. Micro-blogging at Work, May 30, 2009
  4. The future is people, not technology, May 30, 2009
  5. Price Ranges for Learning Management Systems in 2009, June 1, 2009
  6. Collaborative Learning « Social Enterprise Blog, June 3, 2009
  7. Organizing for Performance Effectiveness, June 1, 2009
  8. Co-operation for Networks, June 1, 2009
  9. Social tools for networks, June 1, 2009
  10. Picky, picky, May 29, 2009
  11. Case Study: Royal Bank of Canada, June 3, 2009
  12. Grains of sand, June 3, 2009
  13. ONLINE FORUM: Lights, Camera, Action - Using Media to Engage the Learner, June 2, 2009

Top Keywords

Thursday, June 4, 2009

Firefox Bookmark Shortcuts

I had asked in Blog Post Updates - Effective Pattern? how to update a previous post. I'm still not sure I have the answer. I wanted to add something to Browser Keyboard Shortcut Basics. Since the title of the previous post is a bit different, I'm going to create a new post that is just about this one thing and then I guess I'll cross link. By the way, if you are not sure what Ctrl+T does, then go visit the previous post.

bookmark-firefox

Firefox allows you to add a "Keyword" to any bookmark. This becomes a string you can type in the address bar in order to launch that bookmark. For any of your common bookmarks, it's worth your time to set keywords so that you can launch it in a new tab without having to click on anything.

Ctrl+T

elt<enter>

Opens the page.

Internet Explorer offers a similar capability with hot keys.

Wednesday, June 3, 2009

Does Deliberative Practice Lead to Quick Proficiency?

In Social Media Conversations, I posted the story of how this post came about.  Briefly, I sent Ken Allan the following question:

Any thoughts on how deliberative practice relates to becoming something less than an expert. It seems like it should be applicable to all levels of achievement, but everything I'm reading is the study of becoming an expert. Is that just aspirational, or is deliberative practice also studied for quick attainment of proficiency?

And he responded with Proficiency and Deliberative Practice.

The best way for me to process something like his post, is for me to walk through it and take notes.  In this case, I'm going to create a post out of it.

Ken starts with some foundation around terms of 'expert' and 'proficient' and it is really a spectrum:

all according to where the benchmarks lie for ‘proficient’ and for ‘expert’.

Then he gets at the crux of where my question comes from … expert status is more difficult to achieve these days:

It is becoming increasingly more difficult for expertise to reach expert level. The matter of change, which can arrive every 6 months to a year, or even more frequently in technology, will limit the efficiency of any aspiring expert in reaching true expert level.

This is the reason that I wrote the question.  I think of myself as being proficient at learning new subjects quickly, maybe even getting to an expert level at aspects of that.  But I'm not an expert in any of these subjects.  Jack of all trades.  My core questions were:

In this time of rapid change, is expertise really the goal anymore?

Does Deliberative Practice Lead to Quick Proficiency?

Ken landed on the same alternative goal, "quick proficiency" …

Here were some of his strategies:

  • identify the required base-knowledge/skills, foster strategies for these to be recognized as key, and provide avenues for their appropriate acquisition and practice
  • cull redundant and/or recursive procedures or procedural loops in workplace routines
  • provide incentive for revisiting and refining/updating key knowledge/skills/procedures (used to be called ‘training’) to clarify current understanding
  • foster a culture where its acceptable to ask questions to do with key knowledge/skills/procedures - in other words, it's OK not to be an expert.

Good stuff.

It's interesting to see how these relate to and enhance the core elements of Deliberative Practice:

  • Deliberate practice identifies specific, defined elements of performance that need to be improved and works them intently independent of actual performance.
  • Goals are set around each element of performance.
  • Feedback and coaching is continuously available.
  • Deliberative practice is hard, not fun and separated from actual performance.

In reading studies on deliberative practice, it's pretty clear that there's a nice body of research showing that this works.  And the reality is that likely you've seen this with your kids – think improving soccer skills, study skills, etc.

However, do these same elements hold true when we are talking about a world where expertise is not the goal?  Where quick proficiency is the goal?  Where most people will be in a role for only a few years?  Where they need to get up to speed immediately?

I'm also trying to figure out how this relates to Work Literacy.  I believe that some of the methods described in the Tool Set series are actually part of a core set of work skills where concept workers should develop expert level.  However, even there, with the rapid change in these tools and methods, rapid proficiency might be a better goal.  And the use of these work skills are often about rapid proficiency or leveraging the expertise of others to act like an expert.

I don't expect that there's a simple answer to any of this and the great thing about social media conversations is that they can take their time.

I hope you will contribute your thoughts to this conversation.

Social Media Conversations

This post is just a quick reminder of the beauty of interesting new social media conversations and social media relationships. 

Ken Allan and I have had several interesting exchanges via our blogs and around the eLearning Learning site.  I'm not even sure what I would call Ken – it's somewhere in the peer, colleague, friend space.  I've never met Ken and I don't think we've had a real-time conversation (apologies to Ken if that's not true).  And the list of these kinds of relationships that I have is fairly long.

But it's a beautiful relationship with wonderful conversations.  As an example, during a recent email exchange, I threw in a question that I had been pondering:

Any thoughts on how deliberative practice relates to becoming something less than an expert. It seems like it should be applicable to all levels of achievement, but everything I'm reading is the study of becoming an expert. Is that just aspirational, or is deliberative practice also studied for quick attainment of proficiency?

This morning I wake up to find his post: Proficiency and Deliberative Practice.  I'm about to go post about that particular topic so I can collect my thoughts on it. 

But I had to also comment on the beauty of that kind of exchange.

And there's this interesting element that it's a public conversation.  It's part of the appeal of Twitter – you get to peer into a little snippet of public conversation.  Of course, blog conversations can go deeper.  And I'm not saying it's an either or.

I still like to use the analogy of a huge cocktail party when describing social media.  Everyone is standing around and you likely can engage them in really great conversations.  But, there are some patterns and norms at cocktail parties and in social media conversations.

  • 95%+ of vendors don't get social media conversations.  They believe that sending a press release to a blogger works.  Good luck with that.  Go ahead and send it, but don't expect results.  Think about walking around a cocktail party passing out flyers.  Well received?
  • You do need to Spend Time in social media to be able to engage in these conversations.
  • My experience with Browse My Stuff has shown me that most bloggers are quite open and willing to engage. 
  • I am quite willing to engage in social media conversations - see Conversation Topics

Okay, now onto Ken's post.  Thanks Ken!

Oh, and it goes without saying that I welcome comments, posts and other social media conversations.

Tuesday, June 2, 2009

Disclosures

Keeping with the theme of creating posts that really shouldn't be posts, but I need to have an appropriate page in my blog, I thought I should take the opportunity to create a page where I can list any and all disclosures about relationships with vendors, people, companies that may appear in my writing or speaking.

Editorial Firewall

Before I mention these relationships, with any and all companies that I work with in a consulting capacity and who I will discuss in my blog, I include in my contract what I call an editorial firewall clause. That clause says:

  • I have a responsibility to provide unbiased content in my blog, presentations and consulting.
  • All relationships will be disclosed and transparent.
  • All communications in my blog, presentations and consulting will be authentic. In other words, there is no editorial control by anyone over spoken or written statements. There is no offer of editing comments to have a positive slant. I will talk about competitors. Basically, I'm going to say what I'm going to say.

You might think that this would be an issue, but I have yet to have any trouble. The reason is that it really doesn't do a vendor any good to have anything but a fair representation of where they fit in the market. What they are good at. When you might use someone else. It's a waste of everyone's time to say anything else.

Disclosed Relationships

I'm sure this list will grow over time, but the two that I know I should mention are …

  • Adobe – Member of the eLearning Advisory Board – High level discussions with Adobe around product direction.
  • Upside Learning – Advisor discussing product and services direction, positioning and product marketing.
  • ProProfs - consulting around market positioning

If you have any questions, comments or concerns – feel free to email me at: akarrer@techempower.com